Privacy Policy
How we handle your data and protect your privacy.
Overview
Mocksy is a test data generation service. We help developers and teams create mock customers, products, and orders for testing workflows. This privacy policy explains what data we collect, how we use it, and what we don't collect.
What Data We Collect
Account Information
When you create an account, we collect:
- Your email address
- Your chosen username
- Your password (securely hashed)
- Organisation name (if you create one)
Usage Data
We collect basic usage information to operate the service:
- API request counts and timestamps
- Export activity and integration logs
- Login and session data
- Browser type and IP address for security
Mock Data You Generate
Mocksy stores the mock data you generate (mock customers, SKUs, and orders). This data is synthetic and should not contain any real personal information. Mocksy is not intended to process real personal data under UK GDPR.
What We Don't Collect
We do not collect:
- Real customer data from your production systems
- Payment card details (third-party payment processors handle billing when applicable)
- Sensitive personal information
- Data from your users' systems or applications
How We Use Your Data
We use the data we collect to:
- Provide and operate the Mocksy service
- Authenticate your account and manage access
- Monitor usage against plan limits
- Send important service updates and security notices
- Improve the service and fix bugs
- Prevent fraud and abuse
We do not sell your data to third parties. We do not use your data for advertising.
Data Storage and Security
Your data is stored securely using trusted cloud infrastructure providers. We use industry-standard security measures including:
- HTTPS encryption for all data in transit
- Securely hashed password storage
- Organisation-level data isolation
- Regular security updates
While we take security seriously, no system is 100% secure. See our Security page for more details.
Cookies and Tracking
Mocksy uses essential cookies to maintain your login session and remember your preferences. We do not use third-party advertising or tracking cookies.
Data Retention
We retain your account data and mock data for as long as your account is active. If you delete your account, we will delete your data within 30 days, except where we're required to retain it for legal or security purposes.
You can delete individual mock data items (customers, SKUs, orders) at any time through the web interface.
Third-Party Services
Mocksy uses third-party services that may process your data, including:
- Cloud infrastructure providers: For hosting and data storage
- Payment processors: For handling subscription payments (when applicable)
These services have their own privacy policies and security practices.
Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Delete your account and data
- Export your data (where technically feasible)
- Object to certain data processing
To exercise these rights, please contact us at privacy@mocksyapp.com.
Changes to This Policy
We may update this privacy policy from time to time. We'll notify you of significant changes by email or through the service. Continued use of Mocksy after changes constitutes acceptance of the updated policy.
Contact Us
If you have questions about this privacy policy or how we handle your data, please contact us at privacy@mocksyapp.com.